Refund Policy

Last updated: August 28, 2026

This Refund Policy explains when and how refunds are issued for purchases made on Successfull2.com, including FollowersLike point packages and digital services.

1. General Rule

All sales of digital points, credits, and online services are generally final once delivered or processing has started. Refunds are issued only in limited, verified situations described below.

2. Eligible for Refund

A refund may be approved if:

  • Payment was taken but service was not provided due to a confirmed error on our side
  • Duplicate payment for the same order
  • Points purchase pending too long — payment verified but points not credited within a reasonable review period (and failure is our fault)
  • Order cancelled by us before any work or credit was delivered

3. Not Eligible for Refund

Refunds will not be given if:

  • Points or credits were already added to your account
  • You used points to place orders (fully or partially)
  • Engagement was delivered but later dropped due to platform algorithms, bans, or account settings
  • Wrong link, username, or details were submitted by you
  • You expected instant results beyond what was stated at checkout
  • Payment was made from a third party and ownership cannot be verified
  • Chargeback / dispute was filed before contacting us (may delay or void goodwill refunds)

4. Manual UPI / Bank Payments

For manual UPI or bank transfers:

  • Points are credited after admin verification of payment proof
  • If payment cannot be verified, the purchase stays pending and is not refundable as “cash back” until verified
  • If you paid but used a wrong reference, contact support with full UTR and screenshot

5. Gateway Payments (Razorpay, PayPal, Cashfree, etc.)

If you paid via an online gateway and are eligible for a refund:

  • Refunds are processed back to the original payment method when possible
  • Bank / card / wallet credit may take 5–12 business days depending on the provider
  • Gateway fees charged by payment processors may be non-refundable in some cases

6. How to Request a Refund

  1. Contact us from your registered email
  2. Subject: Refund Request – Payment / Order #____
  3. Share: username/email, order or purchase ID, amount, date, payment method, UTR/transaction ID, and reason
  4. Attach payment screenshot or gateway receipt

Review time: typically 2–7 business days after complete details are received.

7. Refund Method

If approved, refund may be issued as:

  • Original payment method reversal, or
  • Equivalent points credit to your account (if you prefer and we agree)

We do not issue refunds in cash outside the original channel except where legally required.

8. Chargebacks

Please contact us before raising a bank chargeback. Unfounded chargebacks may lead to account suspension and recovery of fees.

9. Contact

For refund requests, use the contact page on Successfull2.com or the official support email published on the website.

We reserve the right to update this Refund Policy at any time. The version published on this page is the current one.